01Information We Collect
We collect only what is necessary to operate the Service:
Account Information: Email, name, company details, and login credentials.
Usage Data: Logs, device/browser information, IP address, interactions with the dashboard and API.
Transaction Metadata: Blockchain transaction IDs, wallet addresses you choose to connect, payment requests you generate.
(We never access or control your private keys or funds.)
02How We Use Your Information
We use collected data to:
- Provide and maintain the Service
- Secure accounts and prevent fraud
- Improve product performance
- Offer customer support
- Comply with legal or regulatory requirements
We do not sell personal data to third parties.
03Sharing of Information
We may share limited information with:
- Service providers (cloud hosting, analytics, email platforms)
- Compliance partners if required by law
- Authorities only when legally obligated
We never share wallet private keys, crypto balances, or sensitive customer data
04Cookies & Tracking
We use cookies and similar technologies for:
- Authentication
- Session management
- Basic analytics
You can block cookies in your browser, but some features may not work.
05Data Security
We use industry-standard encryption, access controls, and monitoring to protect your data.
However, no online service is 100% secure, and blockchain transactions remain publicly visible by design.
06Data Retention
We keep personal and usage data only as long as necessary for:
- Providing the Service
- Compliance obligations
- Security and fraud prevention
You may request deletion of your account at any time.
07Your Rights
Depending on your region, you may request:
- Access to your data
- Correction or deletion
- Export of your data
- Restriction of processing
Contact us at support@dynopay.com for any request.
08Third-Party Links
Our Service may contain links or integrations with third-party tools.
We are not responsible for their privacy practices.
09Changes to This Policy
We may update this Privacy Policy from time to time.
Changes are effective when published on our website.
10Contact
If you have any questions, reach us at:
support@dynopay.com
Questions about this page?
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